Lana's Shop – Terms of Service
By ordering/commissioning from me (Lana), you're agreeing to these terms. Let's keep things smooth and fun ♡
1. General
- All work is custom and made-to-order. Prices are estimates—final quote after we chat about details.
- I reserve the right to refuse or cancel any order for any reason (doesn't fit my style, schedule, etc.).
- Communication mainly via Discord (fastest). Be responsive so we don't drag things out!
- No refunds once work has started (after deposit paid), unless I can't complete it (full refund in that case).
2. Payment Terms
50% upfront payment required before I start any work (via invoice/PayPal/Stripe/Fourthwall placeholder).
The remaining 50% is collected after I deliver the final files/product/order.
No work begins until the deposit is paid. Thanks—this protects both of us!
The remaining 50% is collected after I deliver the final files/product/order.
No work begins until the deposit is paid. Thanks—this protects both of us!
3. Process & Revisions
- After deposit, I send a rough plan/sketch/draft for approval.
- 1–2 rounds of reasonable revisions included (minor tweaks). Extra big changes = extra fee.
- Turnaround: 3 days to a few weeks (art/bots/small sites) or longer for bigger projects. I'll give an ETA upfront.
- Final delivery: High-res files (PNG/JPG for art, zipped code/files for dev, Roblox place/file for games).
4. Rights & Usage
- Art Commissions: You get personal use rights (display, print for yourself, share online with credit). No commercial use/resale/NFTs unless we agree extra (extra fee). I keep portfolio rights (can post/show the piece).
- Web Dev / Bots / Roblox: You get full ownership of the final files/code/place. I can use non-sensitive parts in my portfolio (no client info shared). No reselling my code/templates as-is.
5. What I Won't Do
- Hateful, offensive, or illegal content
- Massive enterprise sites, complex databases, or huge Roblox games without big discussion
- Anything sketchy or against platform rules (Roblox TOS, Discord, etc.)
6. Liability
I'm not responsible for issues after delivery (e.g., if you break the code, Roblox updates break something, or hosting fails). Work is provided "as-is" for your use.
If something goes wrong, just talk to me—we'll sort it out fairly.
Questions? DM me anytime! By commissioning, you agree to all this. Thanks for supporting ♡
